Terms of service
Terms & Conditions
These Terms apply to all orders placed via Noctra Sleep (operated by ASCE e.U.).
1. Scope
These Terms apply to consumers (B2C) placing orders through our online store.
2. Contract Formation
A contract is formed when you complete checkout and receive an order confirmation.
3. Prices
All prices are shown in GBP (£) and include applicable taxes where required.
4. Payment
We accept:
- Visa
- Mastercard
- PayPal
Payment is processed immediately upon order placement.
5. Delivery
Delivery is handled via international logistics partners. Delivery times are estimates and may vary.
6. Returns
Returns are accepted within 14 days in accordance with the withdrawal policy.
7. Product Disclaimer
We do not guarantee medical or therapeutic effects. Products are intended for general comfort and lifestyle use only.
🔒 PRIVACY POLICY (DSGVO / GDPR + UK GDPR)
Privacy Policy
We respect your privacy and are committed to protecting your personal data.
1. Data Controller
ASCE e.U.
Strandstraße 28
2331 Vösendorf
Austria
Email: asceclothing.shop@gmail.com
2. Data Collected
We may collect:
- Name
- Address
- Phone number (if provided)
- Payment information (processed securely via third parties)
3. Purpose of Processing
We use your data for:
- Order processing
- Shipping
- Customer support
- Fraud prevention
4. Third Party Services
We use:
- Shopify (store platform)
- TikTok Pixel (advertising tracking)
These services may process anonymized or pseudonymized data for analytics and advertising.
5. Legal Basis
Processing is based on:
- Contract fulfillment
- Legitimate interest (fraud prevention, analytics)
6. Data Retention
Data is stored only as long as necessary for legal and operational purposes.
7. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Object to processing
8. Contact
For privacy requests: asceclothing.shop@gmail.com